[Solved] Is there a problem with my mouse?

[HappySticks™]

I just received my Corsair M65 RGB mouse a few weeks ago, and ever since I've been randomly experiencing weird, erratical movements from the mouse. I'll be playing CSGO or surfing the web when all of a sudden it starts shaking and jolting all over the place. I have a SteelSeries Qck+ mousepad just fyi.

Here's a short clip of what it does. (starts acting up around 10 seconds in)

Keep in mind I wasn't even touch my mouse once it started shaking and once it stopped, it was fine for awhile until it did it again.

So what the hell is going on?

 

[MetalLobster]

I have a Corsair M60 that does the same thing. Mine worked okay once I used it on a desk, but it makes too much noise, so I just put my mousepad back and CM Storm Spawn.

 

[HappySticks™]

I have a Corsair M60 that does the same thing.

Ok, thanks. But now I'm confused as to why it only does it sometimes.

 

[MetalLobster]

Ok, thanks. But now I'm confused as to why it only does it sometimes.

shitty lasers?

 

[E|ement^ #Torontogaming]

What surface are you using it on?

I'm using the non RGB version of that mouse and I have always found corsair to make an excellent product.. it's gotta be whatever surface you're using it on,

 

[Hinouchi]

I'm guessing it's the mousepad that's causing that shit. Laser mouse user rarely use mousepad, cause the sensor might pick up the texture on the mousepad. Try it on a desk surface see if jump all over.

 

[E|ement^ #Torontogaming]

I'm guessing it's the mousepad that's causing that shit. Laser mouse user rarely use mousepad, cause the sensor might pick up the texture on the mousepad. Try it on a desk surface see if jump all over.

What he said

 

[HappySticks™]

Turns out the mouse was defective, they are sending me a new one. Thanks for the help though.

 

[MetalLobster]

Turns out the mouse was defective, they are sending me a new one. Thanks for the help though.

On a scale of 1-10, how's Corsair's customer service?

 

[HappySticks™]

On a scale of 1-10, how's Corsair's customer service?

I wouldn't know, odered it from Amazon. What's interesting to me though is that I just dropped it off to my local UPS store a few hours ago and Amazon is already shipping my replacement without even inspecting it.

 

[Sushicutter]

Glad it worked out. I've had mine for about 9 months now and never had a problem with it, same mouse and mouse pad

 

[Hinouchi]

On a scale of 1-10, how's Corsair's customer service?

Corsair customer service is pretty good, they reply within a day or two after you email them, and just need you to give them the serial number, and they'll issue you a RMA to sent back the defect . You'll have to pay for the shipping tho.

 

[OG buckshot jr]

Get new hax.

 

[HappySticks™]

The replacement arrived today. No problems.